Terms & Conditions
Welcome to Nuvana Luxury. By accessing or using the our website at Site and purchasing products from it, you agree to be bound by these Terms & Conditions (the “Terms”). If you do not agree with any part of these Terms, please do not use our Site or place any order.
1. Interpretation & Definitions
1.1 Interpretation
- Words in singular include plural and vice versa.
 - Headings are for convenience only and do not affect interpretation.
 
1.2 Definitions
- “We”, “our”, “us”, “Nuvana Luxury” – refers to the owner of the Site.
 - “You”, “your”, “Customer” – refers to the person accessing or ordering from the Site.
 - “Products” – refers to the perfumes, goods, or services we offer through the Site.
 - “Order” – a request by you to purchase Products from us.
 
2. Eligibility & Acceptance
By using this Site, you represent that you are of legal age in your jurisdiction to form a binding contract, and that you are not barred from receiving products under applicable law. Your use of the Site and placing Orders signifies your acceptance of these Terms.
3. Account & Registration
- Certain features may require you to create an account.
 - You agree to provide accurate and up-to-date information.
 - You are responsible for maintaining the security of your account and password.
 - You shall notify us immediately of any unauthorized use of your account.
 
4. Orders, Payments & Pricing
- Prices on the Site are in [currency, e.g. INR / your relevant currency] and exclude applicable taxes and shipping charges unless stated otherwise.
 - We reserve the right to change prices or correct errors without prior notice.
 - Payment must be made by the method specified at checkout (credit card, payment gateway, etc.).
 - We may refuse or cancel an Order for any reason, including product unavailability or error in price.
 
5. Shipping & Delivery
- Delivery will be made to the address provided by you.
 - Shipping times are estimates and not guaranteed.
 - Risk of loss or damage to Products passes to you upon delivery.
 - You are responsible for import duties, taxes, or customs charges applicable in your country.
 
6. Returns, Refunds & Cancellations
- You may request cancellation or refund according to our Return / Refund Policy (link this from terms).
 - Returns must meet the conditions set in that policy (e.g. unused, in original packaging).
 - Refunds will be processed in the original payment method after inspection.
 
7. Intellectual Property
- All content on the Site (text, images, design, logos, trademarks) is owned or licensed by Nuvana Luxury.
 - You may view or download content for personal, non-commercial use only.
 - You may not reproduce, modify, distribute, or exploit content without our written permission.
 
8. Use of Site & Prohibited Conduct
You agree not to:
- Use the Site for any unlawful purpose.
 - Interfere with or disrupt Site operations or servers.
 - Transmit viruses or harmful code.
 - Attempt to gain unauthorized access to any portion of the Site.
 - Use any automated means (bots, scrapers) to access the Site without our consent.
 
9. Disclaimers & Limitation of Liability
- The Site and Products are provided “as is” and “as available” without warranties of any kind.
 - We disclaim all warranties, whether express or implied, to the fullest extent permitted by law.
 - We will not be liable for indirect, incidental, consequential, special, or punitive damages, even if advised of their possibility.
 - Our total liability to you in any claim shall not exceed the price you paid for the relevant Product(s).
 
10. Indemnification
You agree to indemnify and hold Nuvana Luxury, its officers, employees, agents harmless from all claims, losses, liabilities, damages, costs, or expenses (including legal fees) arising out of:
- Your use of the Site.
 - Breach of these Terms or your representations.
 - Violation of any laws, third party rights, or rights under these Terms.
 
11. Termination
- We may suspend or terminate your access to the Site or your account at any time, without notice, for violation of these Terms.
 - Upon termination, your rights to access or use the Site immediately cease.
 - Sections that should survive termination (e.g., intellectual property, disclaimers, indemnification) will remain in effect.
 
12. Changes to Terms
We may revise or update these Terms at any time. The updated version will be posted on the Site with a new “Last updated” date. Your continued use of the Site after such changes constitutes your acceptance of the new Terms.
13. Governing Law & Dispute Resolution
- These Terms are governed by the laws of Gwalior, Madhya Pradesh, India.
 - Any dispute arising out of or in connection with these Terms shall be resolved by the courts of Gwalior.
 - You agree to first attempt to resolve disputes via informal negotiations before initiating legal proceedings.