1. Introduction

Welcome to Nuvana Luxury (“we”, “us”, “our”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website https://www.nuvanaluxury.com/ (the “Site”) and use our services.

By accessing or using our Site, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Site.

2. Information We Collect

We may collect the following types of information from you:

• Personal Data: When you place an order, register an account, subscribe to newsletter, contact us, or otherwise interact with the Site — we may collect personal information such as your name, email address, shipping/billing address, phone number, and other information you voluntarily provide.
  
• Derivative / Usage Data: When you visit or interact with the Site, we may automatically collect certain information, such as your IP address, browser type, device type, operating system, access times, pages viewed, and the referring website.
  
• Order & Payment Information: When you place an order, we may collect payment and billing information (e.g. card, payment method), shipping details, order history, and other order-related data. (Note: Sensitive financial information may be handled securely by our payment processor.)
  
• Cookies and Tracking Data: We may use cookies and similar tracking technologies to track activity on our Site and store certain information.
  

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and fulfill your orders (including shipping, billing, and customer service).
  
• Communicate with you — such as sending order confirmations, updates, newsletters, marketing or promotional materials (only if you opted in), and respond to your inquiries or requests.
  
• Improve and optimize our Site: understand how users use our Site, monitor and analyze trends, usage, and performance.
  
• Prevent fraud and ensure security of our Site and services.
  
• Comply with legal obligations and enforce our terms.
  

4. Sharing & Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers / Vendors: Third-party companies or individuals who provide services on our behalf (e.g. payment processors, shipping carriers, email service providers, analytics providers). These parties are allowed to use your information only as necessary to provide the services to us.
  
• Legal and Regulatory Authorities: If required by law, or to protect our rights, property or safety, we may disclose your information.
  

5. Cookies, Tracking & Third-Party Tools

We may use cookies and other tracking technologies (e.g. web beacons, analytics) to collect information about your browsing behavior on our Site. Cookies help us provide and improve our services, remember your preferences, and compile aggregate data about site traffic and interaction.

You may choose to disable cookies through your browser settings — however, this may limit certain features or functionality of the Site.

6. Data Security & Retention

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.

We will retain your personal data only as long as necessary to fulfill the purposes described in this Privacy Policy, or longer if required by law.

7. Your Rights

Depending on your location and applicable law, you may have the right to:

• Access the personal data we hold about you.
  
• Correct, update, or delete your personal data.
  
• Opt-out of marketing communications.
  
• Object to or restrict certain processing activities.
  

To exercise these rights, please contact us using the details below.

8. Children’s Privacy

Our Site is not intended for children under [18] years of age. We do not knowingly collect or solicit personal information from children under this age. If you believe we may have collected information from a child under this age, please contact us and we will delete that information.

9. Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any website you visit.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the “Effective Date” at the top. Your continued use of the Site after changes indicates your acceptance of the updated policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us at:

• Customer care number: 7771005374
• Email: support@nuvanaLuxury.com
• Address: H. No.9, G.V. Pant colony, Near sindh vihar, jai vilas palace, Nadi gate, Gwalior -474009, MP